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Gearing up something amazing for you…

Still waiting? Magic takes a moment! ✨

Stekana Business Solutions Limited is an industrial shop for everything from water treatment to pneumatics

Gearing up something amazing for you…

Still waiting? Magic takes a moment! ✨

Return Policy

Stekana Business Solutions Limited
Return Policy

Welcome to Unimart Terms Policy

Welcome to Unimart! By accessing and using our website, you agree to comply with and be bound by the following terms and policies. Please read these terms carefully before using our services. These terms govern your access to and use of Unimart’s online platform, including any content, functionality, and services offered through the website. If you do not agree with any part of these terms, please refrain from using our website.

Eligibility

  • The item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • Any item that is returned more than 30 days after delivery will not be eligible for a
    return.

How to Return an Item

  1. Contact our customer service at support@unimart.com to initiate the return.
  2. Provide your order number, item(s) to be returned, and reason for return.
  3. Once approved, you will receive a return label and instructions.
  4. Pack the item securely in its original packaging and attach the return label.
  5. Drop off the package at the nearest shipping location.

Refunds

Once your return is received and inspected, we will send you an email notification about the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.

Exchanges

If you need to exchange an item, we offer exchanges for the same item in a different size or color (subject to availability). Please contact customer service for exchange instructions.

Non-Returnable Items

  • Gift cards
  • Downloadable software products
  • Items on sale or clearance

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Policies, please feel free to contact our customer service team. We are here to assist you with any inquiries or issues you may have:

Email: support@unimart.com


Phone: +1 123 456 7890

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Kenya

+254 706 221 162

Mon-Fri 8.00 - 16.00

+254 790 983 016 hello@stekanabusiness.ltd
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